🛡️ Consumer Protection Guide

Avoid HVAC Scams in Moscow

HVAC scams target homeowners in Moscow, TX, especially during extreme weather. Spot the tricks early to protect your family and wallet. Here's your guide to staying safe.

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Scam-Aware Tips

Common HVAC Services Scams in Moscow

Be aware of these tactic used by unlicensed operators

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Upfront Payment Scam

Scammer demands full payment or large deposit in cash before starting work, then vanishes.

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Phantom Breakdown

Claims your AC or furnace is failing catastrophically and needs immediate, expensive replacement.

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Bait-and-Switch

Quotes a low price for repair, then 'discovers' more issues requiring higher costs.

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Fake Licensing

Shows fake or expired license, or claims no license needed.

How to Verify a Professional

1

Insurance

Request a certificate of insurance for general liability (at least $300K) and workers' compensation. Contact the insurer to confirm it's current and valid.

2

Licensing

Texas HVAC contractors must hold a license from the Texas Department of Licensing and Regulation (TDLR). Ask for their license number and verify it on the TDLR License Search at tdlr.texas.gov/LicenseSearch/. Unlicensed work is illegal.

3

References

Ask for at least 3 recent references from Polk County or nearby areas. Call them to ask about work quality, timeliness, and any issues.

Protection FAQs

How do I check if an HVAC contractor is licensed in Texas?

Use the TDLR License Search tool at tdlr.texas.gov/LicenseSearch/. Enter the license number they provide.

Should I ever pay upfront for HVAC work?

Only a small deposit (under 20%) is normal. Never pay in full before work starts or in cash.

Are door-to-door HVAC salespeople trustworthy?

Often not. Verify license and insurance first, and get multiple quotes.

What insurance should an HVAC pro have?

General liability and workers' comp. Ask for the certificate and verify with the carrier.

Do I need permits for HVAC work in Moscow, TX?

Yes, for installations or major repairs. Check with Polk County building department.

How can I report an HVAC scam?

Contact Polk County Sheriff's Office, file with TDLR, and report to BBB or Texas AG.

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