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🛡️ Consumer Protection Guide

Avoid HVAC Scams in Lavon

Listen up—if you're fixing HVAC in Lavon, scammers love targeting families like ours. They promise cheap fixes but vanish with your money. Spot the tricks, check credentials, and connect with verified pros to keep your home safe and cool.

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Common HVAC Services Scams in Lavon

Be aware of these tactic used by unlicensed operators

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Upfront Payment Grab

Scammer quotes low, demands full payment or large deposit in cash/wire, then ghosts you.

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Fake Emergency Call

Unsolicited call about 'urgent AC leak' or 'warranty issue,' pushes immediate service.

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Unneeded Repairs

Inspects and claims major parts broken (e.g., compressor), quotes sky-high replacement.

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Bait-and-Switch

Phone quote too good to be true, then onsite 'discovers' extras that double the price.

How to Verify a Professional

1

Insurance

Insist on a Certificate of Insurance showing general liability (at least $300k) and workers' comp. Call the insurer directly using the contact on the cert to confirm coverage dates and limits.

2

Licensing

Texas requires HVAC contractors to hold an active license from the Texas Department of Licensing and Regulation (TDLR). Ask for the license number and verify it free at https://www.tdlr.texas.gov/LicenseSearch/. Confirm it's active and matches the business.

3

References

Request 3 recent local references from Collin County jobs. Call each one—ask about work quality, arrival time, cleanup, and if they'd rehire.

Protection FAQs

How do I verify an HVAC license in Texas?

Go to TDLR's License Search at tdlr.texas.gov. Enter the license number or company name to check status, expiration, and complaints.

Is upfront payment ever okay for HVAC work?

Only a small deposit (under 20%) after a written contract. Avoid cash or wire transfers—use traceable methods.

What insurance should HVAC pros have?

General liability and workers' comp. Get the certificate and call the insurer to confirm it's active for your job.

How can I spot fake online reviews?

Look for patterns: all 5-stars with stock photos, no specifics. Check Google, BBB, and ask for local refs instead.

Do I need permits for HVAC in Lavon?

Yes for installs/replacements. Trustworthy pros handle permits—verify with Lavon city hall if unsure.

What if I suspect a scam after paying?

Contact local police, file with Texas AG, and dispute charges if by card. Seek verified pros next time.

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Don't take risks with your property. We connect you with pre-screened, licensed professionals in Lavon.

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