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🛡️ Consumer Protection Guide

Avoid Roofing Scams in Kerrville

Roofing scams can cost Kerrville homeowners thousands of dollars and leave them with shoddy work that fails during Texas storms. Scammers often target areas after weather events, using high-pressure tactics and false promises. Protect your home and investment by learning the warning signs and verification methods that separate legitimate roofing contractors from scammers operating in Kerr County.

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Common Residential & Commercial Roofing Scams in Kerrville

Be aware of these tactic used by unlicensed operators

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Storm Chaser Scams

Contractors appear after storms, claiming to find 'hidden damage' your insurance adjuster missed. They often promise to handle insurance claims for you, then inflate costs or perform unnecessary work.

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Material Deposit Scams

Contractors demand large deposits for 'special order materials' that never arrive. They may disappear with your money or use cheap, substandard materials instead of what was promised.

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Insurance Fraud Schemes

Contractors offer to 'waive your deductible' or inflate damage estimates to get more money from insurance companies. This is illegal and can make you complicit in insurance fraud.

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Subcontractor Bait-and-Switch

A professional-looking crew starts your project, then disappears after receiving payment. A different, unqualified crew shows up to finish the work, often with poor results.

How to Verify a Professional

1

Insurance

Legitimate roofers carry both liability insurance and workers' compensation. Ask for certificates of insurance and verify they're current. Contact the insurance company directly to confirm coverage amounts and validity.

2

Licensing

In Texas, roofing contractors must be licensed. Verify their license through the Texas Department of Licensing and Regulation (TDLR) website. Ask for their license number and check its status and any complaint history.

3

References

Ask for recent references from Kerrville area projects. Contact these references and ask about work quality, communication, and whether the project stayed on budget. Visit completed projects if possible to inspect the work firsthand.

Protection FAQs

What should I do if a roofer shows up unannounced after a storm?

Politely decline and do not let them inspect your roof. Storm chasers often use high-pressure tactics. Instead, contact established local roofing companies in Kerrville for inspections. Get multiple estimates before making decisions.

How much should I pay as a deposit for roofing work?

In Texas, reasonable deposits are typically 10-30% of the total project cost, not exceeding $1,000. Payments should be tied to project milestones. Never pay the full amount before work is completed and inspected.

What roofing licenses are required in Kerrville, TX?

Texas requires roofing contractors to hold a Roofing Contractor License from TDLR. They may also need a business license from Kerrville. Always verify licenses online through the TDLR website before hiring.

Can I be held liable if my roofer's workers get injured?

Yes, if the contractor doesn't carry workers' compensation insurance. Homeowners can be sued for medical costs and lost wages. Always verify current workers' comp coverage before allowing work to begin.

What should a proper roofing contract include?

A complete contract should include: contractor's license number, detailed scope of work, materials specifications, payment schedule, start/completion dates, warranty information, cleanup procedures, and permit responsibility.

How do I verify a roofer's insurance is valid?

Ask for certificates of insurance showing both liability and workers' compensation coverage. Contact the insurance company directly using the phone number on the certificate, not the contractor's provided number, to verify current coverage.

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Licensed & insured professionals CALL NOW: 1-866-674-2070