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🛡️ Consumer Protection Guide

Avoid Roofing Scams in Frankston, TX

Your roof is one of the most important parts of your home, and finding the right person to repair or replace it matters. Unfortunately, roofing scams spike after storms and severe weather in East Texas. Here's how to protect yourself and your investment.

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Common Residential & Commercial Roofing Scams in Frankston

Be aware of these tactic used by unlicensed operators

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Storm Chaser / FEMA Fraud

After a hailstorm or severe weather, out-of-town contractors flood into Frankston offering quick roof inspections. They may claim to spot damage that doesn't exist, inflate repair costs, or take a deposit and disappear before the work is finished. Some falsely claim they're working with FEMA or your insurance company.

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Insurance Assignment Scam

A roofer asks you to sign an Assignment of Benefits (AOB) form, giving them the right to deal directly with your insurance company and collect payment. This can lead to inflated claims, lawsuits, and even a lien on your home if the insurance company disputes the charges.

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The Low-Ball Bid Trap

A contractor offers a price far below every other estimate you receive. They pressure you into paying a large deposit upfront, then either use cheap materials, perform shoddy work, or disappear mid-project leaving you with an unfinished roof.

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Material Deposit Disappearance

A contractor demands a sizable deposit (50% or more) to "order materials." After you pay, they either delay the start date repeatedly or simply vanish with your money. You're left with no roof work and no way to recover your deposit.

How to Verify a Professional

1

Insurance

Ask for a Certificate of Insurance directly from their insurance provider — not just a paper copy they hand you. Verify they have general liability insurance (at least $1M) and workers' compensation coverage. If they're not insured, you could be liable for injuries on your property.

2

Licensing

In Texas, roofing contractors must register with the Texas Department of Licensing and Regulation (TDLR). Verify their license at www.tdlr.texas.gov or call 1-800-803-9202. Ask for their TDLR license number and confirm it's active and in good standing.

3

References

Ask for 3 recent local references from jobs completed in Frankston or Anderson County within the last 6 months. Call those references and ask about the quality of work, cleanup, timeline, and whether any issues came up after the job was done.

Protection FAQs

How can I tell if a roofing contractor is licensed in Texas?

Ask for their TDLR (Texas Department of Licensing and Regulation) registration number. You can verify it online at www.tdlr.texas.gov or call 1-800-803-9202. All roofing contractors in Texas are required to register with TDLR.

Is it normal for a roofer to ask for full payment upfront?

No, this is a major red flag. Reputable contractors typically ask for a small deposit (10-15%) and final payment only after the work is completed and you've inspected it. Never pay the full amount before work starts.

Should I let my roofer talk directly to my insurance company?

Be very cautious about signing an Assignment of Benefits (AOB). It's better to handle your insurance claim yourself or have your public adjuster manage it. The roofer's job is to fix your roof, not negotiate your insurance settlement.

What should I do if a storm chaser knocks on my door offering a free roof inspection?

Politely decline. Legitimate local contractors don't go door-to-door after storms. Instead, contact established Frankston-area roofing companies yourself. If you're concerned about storm damage, contact your insurance agent first.

How do I verify a roofer's insurance coverage?

Request a Certificate of Insurance directly from their insurance provider — not a copy they hand you. Call the insurance company listed on the certificate to confirm the policy is active. Make sure they have both general liability and workers' compensation coverage.

What questions should I ask when checking references?

Ask about the quality of the work, whether the project stayed on schedule, how cleanup was handled, if any unexpected costs came up, and most importantly — would they hire that contractor again? Also ask if any post-job issues arose and how they were resolved.

Hire with Confidence

Don't take risks with your property. We connect you with pre-screened, licensed professionals in Frankston.

Licensed & insured professionals CALL NOW: 1-866-674-2070