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🛡️ Consumer Protection Guide

Avoid HVAC Scams in Eddy

HVAC scams can leave you sweltering or freezing in Eddy during Texas extremes. Protect your family like I would mine: spot red flags early, verify every pro, and follow these simple steps.

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Common HVAC Services Scams in Eddy

Be aware of these tactic used by unlicensed operators

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Bait-and-Switch

Quotes super-low price over phone, arrives and says 'hidden issues' require triple the cost.

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Upfront Payment Ghosting

Takes big deposit (50%+), starts shoddy work or vanishes entirely.

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Unnecessary Full Replacement

Claims old unit 'must be replaced now' when a cheap fix would work.

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Phantom Parts Charge

Bills for fancy parts never installed, or marks up generics hugely.

How to Verify a Professional

1

Insurance

Request a Certificate of Insurance (COI) for general liability ($500K+ recommended) and workers' comp. Call the listed insurer to verify it's current and matches the policy. Don't accept just their word.

2

Licensing

Texas requires HVAC contractors to hold an Air Conditioning and Refrigeration (ACR) license from TDLR. Ask for the license number, then verify at tdlr.texas.gov or call 800-803-9202. Search by name or number to confirm it's active.

3

References

Insist on 3-5 recent local references from Eddy or McLennan County jobs. Call each one: ask about work quality, arrival time, cleanup, and if they'd rehire. Hang up on anyone without them.

Protection FAQs

Do HVAC pros need a license in Texas?

Yes, an ACR license from TDLR is required for contractors handling HVAC. Always verify at tdlr.texas.gov.

Is upfront payment ever okay?

Only small deposits (10-20%). Pay the rest after completion and your approval. Red flag if they demand full pay first.

What if they knock claiming 'free inspection'?

Politely decline. Legit pros don't cold-call door-to-door in Texas. Schedule via trusted referral.

How do I confirm insurance?

Get COI, then call insurer using number on document—not the contractor's word.

Should I get multiple bids?

Absolutely. Compare 3 written quotes from licensed, insured locals.

What to do if scammed?

Report to McLennan County Sheriff, TDLR, and Texas Attorney General. Dispute charges with credit card if used.

Are online reviews reliable?

Check multiple sites like BBB, Yelp, Google. Look for patterns, not fakes.

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Don't take risks with your property. We connect you with pre-screened, licensed professionals in Eddy.

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