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🛡️ Consumer Protection Guide

Avoid Residential & Commercial Roofing Scams in New Market

Hey, roofing scams hit hard, especially after storms in places like New Market, TN. They can leave your home exposed and your wallet empty. I'm telling you this like family – stick to these steps to spot fakes and hire solid pros who'll protect your residential or commercial property right.

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Common Residential & Commercial Roofing Scams in New Market

Be aware of these tactic used by unlicensed operators

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Storm Chaser Scams

Out-of-state roofers swarm after storms, knock on doors claiming urgent damage, push quick fixes, grab a fat deposit, then ghost or slap on terrible work.

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Upfront Payment Trap

Scammer demands 50%+ upfront in cash or wire, starts minimal work, then vanishes.

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Bait-and-Switch Pricing

Super low initial quote to hook you, then 'discovers' extra damage needing pricier fixes midway.

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Shoddy Materials Swap

Quotes premium shingles but installs cheap knockoffs, pockets the difference.

How to Verify a Professional

1

Insurance

Demand a certificate of insurance (COI) showing general liability (at least $1M) and workers' comp coverage. Contact the insurance company directly to confirm it's active and lists your project. Never take their word – verify yourself.

2

Licensing

Tennessee requires roofing contractors for jobs over $25,000 to hold a license from the Board for Licensing Contractors (often BC or RC classifications). Ask for their license number and verify it instantly at verify.tn.gov or call 800-544-7693. Unlicensed work is illegal – don't risk it.

3

References

Request at least three recent references from Jefferson County or nearby TN jobs. Call each one to ask about work quality, timelines, final costs, and any callbacks needed. Check independent reviews on BBB or Google, but always verify personally.

Protection FAQs

How do I verify a roofing contractor's license in Tennessee?

Ask for the license number and check it at verify.tn.gov or call the Board for Licensing Contractors at 800-544-7693. Licenses are required for jobs over $25,000.

What insurance does a trustworthy roofer carry?

General liability ($1M+), workers' compensation, and often bonding. Get a COI and call the insurer to confirm.

Is a large upfront payment normal for roofing?

No – small deposit (under 20%) is standard. Pay progressively as work completes, never full amount first.

What should I do right after storm damage in New Market?

Secure the roof temporarily (tarp), document damage for insurance, then hire a licensed inspector. Avoid door-knockers.

How important are customer references?

Critical – get 3 local ones, call to confirm quality and no liens or issues.

How do I report a suspected roofing scam in TN?

File with TN Attorney General's office, Jefferson County Sheriff, and BBB. Save all docs and communications.

Are building permits needed for roofing in Jefferson County?

Usually yes for re-roofs or repairs. Check with Jefferson County Building Department before work starts.

Hire with Confidence

Don't take risks with your property. We connect you with pre-screened, licensed professionals in New Market.

Licensed & insured professionals CALL NOW: 1-866-674-2070