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🛡️ Consumer Protection Guide

Avoid Roofing Scams in Matthews

Roofing projects are significant investments for Matthews homeowners and business owners. Unfortunately, storm chasers and unscrupulous contractors often target communities after severe weather. This guide helps you recognize red flags and connect with verified roofing professionals who follow ethical business practices. Protect your home and investment by learning common scam tactics and verification methods used by trustworthy roofers in Grant County.

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Common Residential & Commercial Roofing Scams in Matthews

Be aware of these tactic used by unlicensed operators

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Storm Chaser Scams

Contractors travel to Matthews after storms, offering quick repairs and claiming to handle insurance claims. They often use high-pressure tactics, collect deposits, then disappear or do substandard work.

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Insurance Fraud Schemes

Some roofers encourage homeowners to file false insurance claims for 'storm damage' that doesn't exist or exaggerate minor issues. This constitutes insurance fraud and can lead to policy cancellation or legal consequences.

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Material Switching

Contractors quote premium materials but install cheaper, inferior products. They may show you quality samples but use different materials on your roof where they're harder to inspect.

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Permit Avoidance

Unscrupulous roofers skip proper permitting to save time and costs. This can lead to code violations, safety issues, and problems when selling your Matthews property.

How to Verify a Professional

1

Insurance

Always request a Certificate of Insurance showing both liability and workers' compensation coverage. Call the insurance company directly to verify the policy is current and adequate for roofing work. This protects you from liability if accidents occur on your property.

2

Licensing

Check with the Indiana Professional Licensing Agency to verify contractor licensing. Legitimate roofers in Matthews should have proper state licensing for residential and commercial work. You can also verify through the Grant County Building Department for local requirements.

3

References

Ask for recent local references in Matthews or nearby Grant County communities. Contact these references directly and ask about work quality, communication, and whether the project stayed on budget. Visit completed projects if possible to see the work firsthand.

Protection FAQs

What should I do if a roofer shows up uninvited after a storm?

Politely decline their services and do not allow them on your roof. Legitimate roofing companies don't need to solicit door-to-door. Take their information if you're concerned, but always verify through independent channels before considering their services.

How much should I pay upfront for a roofing project?

Reputable roofers typically require a small deposit (often 10-30%) to schedule the project and order materials. Large upfront payments (50% or more) are a major red flag. Payment schedules should align with project milestones and material deliveries.

What roofing licenses are required in Matthews, Indiana?

Indiana requires roofing contractors to be licensed through the Indiana Professional Licensing Agency. Additionally, check local Grant County requirements. Always verify licenses directly with the issuing agencies rather than accepting photocopies or verbal assurances.

How can I verify a roofer's insurance is legitimate?

Request a Certificate of Insurance and call the insurance company directly to verify coverage is current and adequate. Check both liability insurance (protects your property) and workers' compensation (protects you from liability if workers are injured).

What should a proper roofing estimate include?

A detailed estimate should include: material specifications (brand, grade, color), labor costs, permit fees, disposal fees, project timeline, payment schedule, warranty information, and insurance details. Vague estimates without specifics are warning signs.

Are there local resources in Matthews to check contractor complaints?

Check with the Indiana Attorney General's Office, Better Business Bureau serving Indiana, and Grant County Building Department. You can also search for complaints through the Indiana Professional Licensing Agency's website. Local community groups and neighbors can provide valuable insights.

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Licensed & insured professionals CALL NOW: 1-866-674-2070