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🛡️ Consumer Protection Guide

Avoid Roofing Scams in Highland

Roofing scams can hit hard, especially after storms in San Bernardino County. Think of it like protecting your home from a bad storm—stay alert to red flags and verify everything. Good roofers make it easy to trust them, but scammers prey on urgency. Here's your guide to staying safe in Highland.

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Common Residential & Commercial Roofing Scams in Highland

Be aware of these tactic used by unlicensed operators

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Storm Chaser

Fly-by-night crews swarm after rain or wind, claim severe damage, take a fat deposit for 'emergency' shingles or tarps, then disappear or slap on shoddy patches.

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Upfront Payment Grab

Scammer quotes low, demands half or full payment in cash/check before any work, then ghosts you or starts and bails midway.

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Bait-and-Switch

Ultra-low quote for minor repair, but on-site they 'discover' full roof replacement needed—at triple the price—or use cheap materials.

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Phantom Subcontractors

Licensed company sends unlicensed subs who do junk work, then the main company denies responsibility when issues arise.

How to Verify a Professional

1

Insurance

Demand a Certificate of Insurance (COI) for general liability (at least $1M) and workers' compensation. Call the insurance company listed on the COI to verify it's active and covers your project. Never rely on a verbal assurance.

2

Licensing

California requires roofers to hold a C-39 Roofing Contractor license from the Contractors State License Board (CSLB). Search online at cslb.ca.gov using their license number or business name to confirm active status, bond, and any violations. For Highland jobs, trustworthy roofers pull San Bernardino County building permits—ask to see them.

3

References

Request 3-5 recent references from San Bernardino County or Highland-area jobs similar to yours. Call each one to verify work quality, arrival time, cleanup, and overall satisfaction. Check online reviews on BBB or Yelp for patterns.

Protection FAQs

How do I verify a roofing contractor's license in California?

Go to cslb.ca.gov, enter the license number or company name. Check for active status, workers' comp history, and complaints. Highland roofers need C-39 classification.

What insurance does a reliable roofer carry?

General liability ($1M+), workers' compensation, and often auto. Get the COI and call the carrier to confirm coverage for your job size.

Should I pay a roofing contractor upfront?

Only a small deposit (10% max) for materials. Pay in milestones, final after walkthrough and lien release.

What to do after a storm in Highland?

Tarp temporary damage yourself or hire insured emergency. Wait for licensed bids—no door-to-door deals. Check county storm damage resources.

Are building permits required for roofing in San Bernardino County?

Yes, for most re-roofs or repairs over certain value. Reputable roofers handle this—verify with Highland Building & Safety Division.

How do I report a suspected roofing scam?

Contact CSLB (800-321-2752), San Bernardino Sheriff non-emergency, and file FTC complaint at reportfraud.ftc.gov.

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Licensed & insured professionals CALL NOW: 1-866-674-2070