The Complete Guide to Appliance Repair
Everything homeowners need to know about appliance problems, repair vs replace decisions, costs, and working with certified technicians.
What You'll Learn
Informational Guide Only
This guide is provided for educational and informational purposes only. LocalServicesMatcher is a lead generation and matching platform that connects consumers with independent service providers. We do not provide services directly, and the information here should not be considered professional advice. Service availability, pricing, methods, and results vary by provider. Always consult with licensed professionals for your specific situation.
When a major appliance breaks down, you face an important decision: repair or replace? Understanding common problems, typical costs, and appliance lifespans helps you make the right choice.
This guide covers common appliance issues, the repair vs replace decision, typical costs, and how to find qualified technicians. When you need professional help, LocalServicesMatcher connects you with vetted, independent appliance repair technicians in your area.
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Common Appliance Problems
Most appliance issues fall into predictable categories. Knowing what to look for helps you respond appropriately.
Refrigerator Not Cooling
The most common and urgent appliance problem. Causes range from simple (dirty coils, faulty door seal) to complex (compressor failure, refrigerant leak). Food safety becomes a concern after 4 hours without cooling.
Common Causes:
- • Dirty condenser coils (clean every 6 months)
- • Faulty door seal allowing warm air in
- • Broken evaporator fan
- • Failed compressor (expensive repair)
- • Thermostat malfunction
- • Refrigerant leak (requires certified technician)
Washer Won't Drain or Spin
Water remaining after the cycle indicates drain pump, lid switch, or drive belt issues. Often caused by clogged pumps from coins, lint, or small items. Some fixes are simple DIY, others require professional service.
Troubleshooting Steps:
- • Check for clogged drain pump filter
- • Ensure drain hose isn't kinked
- • Verify lid switch engages properly
- • Listen for drain pump motor sound
- • Check for broken drive belt (top-loaders)
Dryer Not Heating
Dryer runs but doesn't heat, leaving clothes damp. Electric dryers have heating elements that burn out; gas dryers have igniter or gas valve issues. Also check for clogged vents reducing airflow.
Common Fixes:
- • Clean lint trap and exhaust vent thoroughly
- • Check circuit breaker (electric dryers use 2 breakers)
- • Replace heating element (electric) - $100-$200
- • Replace igniter (gas) - $150-$250
- • Check thermal fuse (safety device)
Dishwasher Not Cleaning or Leaking
Poor cleaning often results from clogged spray arms, worn pump, or hard water buildup. Leaks typically come from door seals, pump seals, or loose hose connections. Many issues are preventable with regular maintenance.
Maintenance Tips:
- • Clean filter monthly
- • Run vinegar cycle quarterly to remove buildup
- • Check spray arms for clogs
- • Inspect door seal for cracks
- • Use rinse aid to improve drying
Oven Temperature Issues
Oven not reaching temperature, heating unevenly, or taking too long indicates thermostat, heating element, or igniter problems. Use an oven thermometer to verify actual temperature vs display.
Common Repairs:
- • Replace bake or broil element - $100-$200
- • Calibrate or replace thermostat - $150-$300
- • Replace gas igniter - $150-$250
- • Check door seal for heat loss
Repair vs Replace Decision Guide
Use these guidelines to make informed repair vs replace decisions.
The 50% Rule
If repair cost exceeds 50% of replacement cost AND the appliance is over half its expected lifespan, replace it. For example, a 7-year-old refrigerator (expected 12-year life) needing a $600 repair when a new one costs $1,000 should be replaced.
When to Repair
- Appliance less than 5 years old
- Still under warranty
- Repair cost under $200
- High-end appliance worth preserving
- Simple fix (thermostat, seal, filter)
When to Replace
- Appliance over 10 years old
- Repair cost over 50% of new price
- Multiple recent repairs
- Major component failure (compressor)
- Energy inefficient (pre-2010 models)
Appliance Lifespan Chart
Appliance Repair Costs
Repair costs vary by appliance type, brand, and part availability. Here are typical ranges:
Common Repair Costs
Factors Affecting Cost
- Brand: High-end brands (Sub-Zero, Miele) cost more to repair
- Part Availability: Rare or discontinued parts increase costs
- Warranty Status: In-warranty repairs often free or discounted
- Complexity: Built-in appliances cost more to access and repair
Choosing a Certified Technician
Quality appliance repair requires brand knowledge and proper certification. Here's how to choose:
Check Brand Certification
Many manufacturers certify technicians for their brands. Factory-certified techs have specialized training and access to OEM parts. This is especially important for high-end brands and warranty work.
Verify Licensing and Insurance
Technicians should be licensed (where required) and carry liability insurance. This protects you if something goes wrong during the repair. Ask for proof of insurance before allowing work to begin.
Get Written Estimates
Reputable technicians provide written estimates after diagnosis, detailing parts and labor costs. Get estimates from 2-3 providers for expensive repairs. Estimates should include warranty information on parts and labor.
Ask About Parts and Warranties
Quality technicians use OEM (Original Equipment Manufacturer) or equivalent parts with warranties. Ask about part warranties (typically 90 days to 1 year) and labor warranties (30-90 days). Get warranty terms in writing.
Consider Response Time
For critical appliances like refrigerators, fast response matters. Many services offer same-day or next-day appointments. Emergency service costs more but may be worth it to prevent food loss.
Frequently Asked Questions
Common questions about appliance repair, costs, and decisions.
Should I repair or replace my appliance?
Use the 50% rule: if repair costs exceed 50% of replacement cost and the appliance is over half its expected lifespan, replace it. Also consider energy efficiency—new appliances use 20-50% less energy. Repair if the appliance is less than 5 years old, under warranty, or the fix is minor (under $200).
How much does appliance repair typically cost?
Service calls cost $75-$150 for diagnosis. Refrigerator repairs average $200-$400, washer/dryer repairs $150-$350, dishwasher repairs $100-$300, and oven/range repairs $150-$400. Costs vary by brand, part availability, and complexity. Always get written estimates before authorizing repairs.
Are extended warranties worth it for appliances?
Extended warranties rarely pay off for reliable brands. Most major appliances have 1-year manufacturer warranties covering defects. Extended warranties cost $100-$300 but often have exclusions and deductibles. Instead, save that money for potential repairs or put it toward a higher-quality appliance with better reliability.
Can I fix appliances myself?
Simple fixes like cleaning filters, unclogging drains, or replacing water filters are DIY-friendly. However, repairs involving electrical components, gas lines, refrigerant, or warranty-covered parts should be done by certified technicians. DIY repairs can void warranties and create safety hazards if done incorrectly.
How long do major appliances typically last?
Refrigerators: 10-15 years, washers: 10-14 years, dryers: 10-13 years, dishwashers: 9-12 years, ranges: 13-15 years, microwaves: 9-10 years. Lifespan depends on brand quality, usage frequency, and maintenance. High-end brands often last longer but cost more to repair.
What are the most common refrigerator problems?
Not cooling properly (compressor, thermostat, or refrigerant issues), ice maker not working, water leaks, excessive frost buildup, and noisy operation. Many issues stem from dirty condenser coils, faulty door seals, or clogged defrost drains. Regular cleaning and maintenance prevent many problems.
When should I call a technician vs troubleshoot myself?
Call immediately for: gas smells, electrical sparks, water leaks, or safety concerns. Try DIY troubleshooting for: appliance not starting (check power/breaker), poor performance (clean filters/coils), or minor operational issues. Consult your manual first—many issues have simple solutions.
What is LocalServicesMatcher's role in appliance repair?
LocalServicesMatcher is a matching platform that connects homeowners with vetted, independent appliance repair technicians in their area. We do not provide appliance repair services directly. All work is performed by licensed, independent contractors in our network.
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