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🛡️ Consumer Protection Guide

Avoid Roofing Scams in New Lexington

Roofing scams can cost homeowners and business owners thousands of dollars while leaving them with shoddy work or no work at all. In New Lexington and Perry County, storm chasers and unscrupulous contractors often target vulnerable property owners after severe weather. This guide helps you recognize the warning signs and take protective steps before hiring a roofing contractor. Think of it as advice you'd give a family member about protecting their biggest investment.

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Common Residential & Commercial Roofing Scams in New Lexington

Be aware of these tactic used by unlicensed operators

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Storm Chaser Scams

Contractors from outside the area arrive after storms, offer 'free inspections,' then claim extensive damage requiring immediate repair. They often take insurance money and disappear before completing work or use substandard materials.

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Upfront Payment Scams

Contractors demand large deposits (often 50% or more) before starting work, then disappear or perform minimal work before asking for more money. Some claim they need the money to 'order special materials' that never arrive.

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Insurance Fraud Schemes

Contractors offer to handle your insurance claim and promise to cover your deductible. They then inflate the claim amount, use cheaper materials than specified, or perform incomplete repairs that void your warranty.

How to Verify a Professional

1

Insurance

Always request certificates of liability insurance and workers' compensation coverage. Contact the insurance company directly to verify the policy is active and covers roofing work. Without proper insurance, you could be liable for injuries or property damage.

2

Licensing

In Ohio, roofing contractors must be registered with the Ohio Construction Industry Licensing Board. Verify their license status online through the Ohio Department of Commerce website. Ask for their license number and check that it's current and in good standing.

3

References

Ask for 3-5 recent local references in the New Lexington area. Contact these references and ask about work quality, communication, and whether the project stayed on budget. Visit completed projects if possible to inspect the workmanship firsthand.

Protection FAQs

What should I do if a roofer shows up at my door after a storm?

Politely decline any immediate offers. Take their business card if you're interested, but never sign anything on the spot. Research the company thoroughly online, check their licensing, and get multiple estimates before making any decisions.

How much should I pay as a deposit for roofing work?

A reasonable deposit is typically 10-15% of the total project cost. Never pay more than one-third upfront. Establish a payment schedule tied to specific milestones like material delivery, tear-off completion, and final inspection.

Are roofing contractors required to be licensed in Ohio?

Yes, Ohio requires roofing contractors to be registered with the Ohio Construction Industry Licensing Board. You can verify their license status through the Ohio Department of Commerce website. Always ask for their license number and check it before hiring.

What insurance should a roofing contractor have?

Reputable contractors should carry both liability insurance (to cover property damage) and workers' compensation insurance (to cover worker injuries). Request certificates of insurance and verify them directly with the insurance company before work begins.

How can I verify a contractor's references?

Ask for 3-5 recent local references in the New Lexington area. Contact these references and ask specific questions about work quality, timeliness, communication, and whether the project stayed within budget. Consider visiting completed projects to inspect the workmanship.

What should a proper roofing estimate include?

A detailed estimate should include: material specifications (brand, type, color), labor costs, project timeline, payment schedule, warranty information, permit costs, cleanup procedures, and any potential additional charges. Avoid vague estimates that don't specify materials or scope of work.

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