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🛡️ Consumer Protection Guide

Avoid Roofing Scams in Auburn Hills

Roofing scams can cost homeowners thousands in Auburn Hills, especially after storms when out-of-town operators swarm the area. These scammers promise quick fixes but often leave you with shoddy work or vanish with your deposit. Listen up—here's how to spot them and stay safe, just like I'd tell my own family.

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Common Residential & Commercial Roofing Scams in Auburn Hills

Be aware of these tactic used by unlicensed operators

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Storm Chaser Scam

Out-of-state crews flood the area after storms, aggressively claiming your roof needs immediate full replacement. They take a big deposit and either do minimal work or disappear.

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Upfront Payment Trap

Scammers demand 50% or more upfront in cash or wire transfer, then start work slowly or not at all, making excuses for more money.

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Substandard Materials Fraud

They use cheap, mismatched, or counterfeit shingles that look fine initially but fail warranties and weather poorly.

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Phantom Crew Scam

Unlicensed subcontractors do the work without proper oversight, leading to code violations, leaks, and no warranties.

How to Verify a Professional

1

Insurance

Always request a certificate of insurance (COI) directly from the provider's insurer, not just a verbal claim. It should name you as the project holder and cover general liability (at least $1M) and workers' compensation. Call the insurer to verify it's current.

2

Licensing

In Michigan, reputable roofers often hold a Residential Builder license from the Department of Licensing and Regulatory Affairs (LARA). Search their licensee database online using the contractor's name or license number at michigan.gov/lara. Local permits are required for most jobs in Oakland County—confirm they pull them.

3

References

Ask for at least 3 recent references from Auburn Hills or nearby Oakland County jobs. Call each one to ask about work quality, timeliness, cleanup, and if they'd hire again. Check online reviews on sites like BBB or Google for patterns.

Protection FAQs

Do roofers need a license in Michigan?

Michigan requires a Residential Builder license for most roofing projects involving full replacements. Verify via LARA's website. Always check for local Auburn Hills business licenses too.

What should I do right after a storm?

Tarp vulnerable spots temporarily. Avoid door-knockers—contact local roofers you've researched. Document damage with photos for insurance.

How can I spot fake insurance certificates?

Get the COI from the insurer directly. Check expiration dates, coverage limits, and that your project is listed. Call the insurance company to confirm.

Is it okay to pay a deposit upfront?

Small deposits (10-20%) are normal for materials, but never full payment. Use credit card or check, and outline milestones in the contract.

What if the roofer wants cash only?

Red flag—walk away. Legit pros accept checks, cards, or financing. Cash leaves no paper trail for disputes.

I've been scammed—what now?

Contact Auburn Hills police and file with Michigan Attorney General. Dispute charges if paid by card. Seek licensed pros to fix the damage.

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