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🛡️ Consumer Protection Guide

Avoid Residential & Commercial Roofing Scams in Still Pond

Roofing work is essential, but scams targeting homeowners in Still Pond are all too common—especially after storms. Think of this as advice from a family member: don't let pressure or promises rush you into a bad decision. Spot the red flags, verify credentials, and connect with screened professionals who do it right.

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Common Residential & Commercial Roofing Scams in Still Pond

Be aware of these tactic used by unlicensed operators

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Storm Chaser

Out-of-town crews flood the area post-storm, exaggerate damage, take a deposit for 'materials,' then vanish or do poor work.

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Deposit Dash

Contractor demands 50-100% upfront for supplies, buys cheap materials or nothing, then ghosts you.

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Bait-and-Switch

Quotes rock-bottom price, starts work, then claims 'hidden damage' requiring thousands more or subpar materials.

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Fake Materials

Sells 'premium' shingles but installs cheap knockoffs that fail quickly, voiding warranties.

How to Verify a Professional

1

Insurance

Request a certificate of insurance for general liability and workers' comp. Call the insurer directly using the contact on the cert to verify coverage dates, limits, and that you're additional insured. Don't accept just a verbal promise.

2

Licensing

Maryland requires a MHIC (Maryland Home Improvement Commission) license for roofing jobs over $500. Verify at dllr.maryland.gov/license/mhic/mhicsearch.shtml or call 410-230-6309. Search by name or license number to confirm it's active and no complaints.

3

References

Ask for 3+ recent local references from Kent County or nearby jobs. Contact them to verify work quality, arrival on time, cleanup, and if they'd rehire. Cross-check with online reviews on BBB.org or Google.

Protection FAQs

Do roofing contractors need a license in Still Pond, MD?

Yes, for residential work over $500, a MHIC license is required by Maryland law. Commercial may need additional certifications. Always verify at dllr.maryland.gov.

Is it normal to pay a large deposit upfront for roofing?

No—10-30% max is standard. Never pay full amount or in cash before work starts. Tie payments to completed phases.

What should I do right after a storm damages my roof?

Document damage for insurance. Tarps/temporary fixes only from licensed pros. Avoid unsolicited door-knockers; get bids from verified locals.

How do I know if their insurance is real?

Get a certificate of insurance naming you as additional insured. Call the carrier to confirm—don't trust the contractor's word.

Should roofing jobs have permits in Kent County?

Yes, most require building permits. Trustworthy roofers handle this—check status with Kent County Planning & Zoning.

What if I think I've been scammed?

Stop payments immediately. Contact MHIC at 410-230-6309, file police report, and report to MD Attorney General consumer protection. Seek legal advice.

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Don't take risks with your property. We connect you with pre-screened, licensed professionals in Still Pond.

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