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🛡️ Consumer Protection Guide

Avoid Roofing Scams in New Salem

Roofing scams hit hard in New Salem, especially after storms in Pike County. Don't let scammers take your money and leave your home exposed. Think of this as advice for a family member: spot the red flags, verify everything, and connect with screened pros who do it right.

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Common Residential & Commercial Roofing Scams in New Salem

Be aware of these tactic used by unlicensed operators

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Storm Chaser

Out-of-town crews swarm after bad weather, spot 'hidden' damage, push quick fixes, grab a fat deposit, then disappear.

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Bait-and-Switch Pricing

Super-low initial quote to hook you, then 'surprise' extra costs for 'unforeseen issues' once on-site.

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Shoddy Materials or Work

Charge for premium shingles but install cheap knockoffs, or skip flashing/underlayment, leading to leaks.

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Deposit Disappearance

Take half or full payment upfront, start minimal work (or none), then ghost you.

How to Verify a Professional

1

Insurance

Request certificates for general liability (at least $1 million) and workers' compensation insurance. Call the insurer directly to confirm coverage is active and lists your job. Don't accept just a verbal claim or expired docs.

2

Licensing

Illinois doesn't require statewide licensing for roofers, but check business registration on the Illinois Secretary of State website. Contact Pike County or New Salem authorities for local business licenses and permit history. Search IDFPR for complaints or disciplinary actions.

3

References

Ask for 3-5 recent clients in Pike County or nearby. Call them to verify work quality, timelines, cleanup, and if they'd rehire. Check online reviews on Google or BBB for patterns.

Protection FAQs

Do roofers need a license in Illinois?

No statewide license is required for residential roofing, but verify business registration via Illinois Secretary of State. Local Pike County rules may apply for permits – always check.

What's a fair upfront payment for roofing?

Typically 10-30% deposit max. Never pay full amount before completion and walkthrough. Use credit card for protection.

How do I spot fake insurance proofs?

Certificates should name you as additional insured. Contact the carrier using info from the doc to verify – scammers use fakes.

What to do after a storm in New Salem?

Document damage yourself first. Avoid unsolicited door-knockers; seek local pros via trusted directories. File insurance claim before repairs.

Should I get multiple roofing quotes?

Yes, 3-5 from local, verified providers. Compare apples-to-apples on materials, warranties, and scope.

What if I think I've been scammed?

Contact Pike County Sheriff or IL Attorney General. Dispute charges via credit card/bank. Report to BBB and IDFPR.

How long should a roof replacement take?

Asphalt shingles: 1-3 days for average home. Red flag if promised same-day or weeks of delays without reason.

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Don't take risks with your property. We connect you with pre-screened, licensed professionals in New Salem.

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