🛡️ Consumer Protection Guide

Avoid Residential & Commercial Roofing Scams in Highwood

Hey, if you're dealing with a roof issue in Highwood, watch out for scammers who target homeowners after storms or leaks. They promise quick, cheap fixes but often leave you worse off. Follow these tips to protect yourself and connect with verified professionals.

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Scam-Aware Tips

Common Residential & Commercial Roofing Scams in Highwood

Be aware of these tactic used by unlicensed operators

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Storm Chaser

Out-of-town crews flood the area after storms, offering 'special deals' on tarps or full replacements. They take a deposit and vanish, or do shoddy work with no warranty.

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Upfront Payment Grab

Contractor demands 50% or more upfront for 'materials,' then starts poor work or disappears. No refunds given.

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Bait-and-Switch Materials

Quotes cheap but claims upgrades needed on-site, jacks up price. Or uses subpar shingles passed off as premium.

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Phantom Warranty

Promises lifetime warranties but provides nothing in writing. Later denies responsibility for leaks.

How to Verify a Professional

1

Insurance

Always request a certificate of insurance for general liability and workers' compensation. Call the insurance provider directly using the number on their certificate—not the contractor's info—to confirm coverage limits and expiration dates match your project.

2

Licensing

Illinois doesn't require statewide licensing for roofers, but local rules apply. Contact the City of Highwood Building Department or Lake County Building Division to verify any required registrations or permits. Ask for their contractor ID and check the Illinois Department of Financial and Professional Regulation website for complaints.

3

References

Request at least three recent references from jobs in Highwood or nearby Lake County areas. Call each one yourself. Ask about work quality, cleanup, timeliness, and if they'd hire the roofer again.

Protection FAQs

Do roofers need a license in Highwood, IL?

No statewide license required in Illinois, but check local Highwood or Lake County rules for contractor registration. Verify with the building department and IDFPR for any issues.

How can I spot a roofing scam after a storm?

Watch for unsolicited door-knockers with out-of-state trucks, pressure sales, or 'limited time' deals. Legit pros don't push like that—give yourself time.

Should I pay a roofing contractor upfront?

Never more than 10-20% deposit. Tie rest to work milestones, and get everything in a signed contract.

What should be in a roofing contract?

Materials specs, start/end dates, payment schedule, warranty details, cleanup plan, and permit info. No verbal promises count.

How do I verify roofing insurance?

Get a certificate of insurance and call the carrier directly to confirm it's active and sufficient for your job.

What if I think I've been scammed?

Report to Highwood police, Illinois Attorney General, and IDFPR. Dispute charges with your bank or credit card company right away.

Hire with Confidence

Don't take risks with your property. We connect you with pre-screened, licensed professionals in Highwood.

Licensed & insured professionals CALL NOW: 1-866-674-2070