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🛡️ Consumer Protection Guide

Avoid Roofing Scams in Lithonia

Roofing scams can cost Lithonia homeowners thousands of dollars and leave them with shoddy work or no work at all. After storms or during peak seasons, scam artists often target neighborhoods offering 'emergency repairs' or 'insurance specials.' Protect your home and your wallet by learning the warning signs and verification methods that separate trustworthy roofing professionals from scammers.

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Common Residential & Commercial Roofing Scams in Lithonia

Be aware of these tactic used by unlicensed operators

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Storm Chaser Scams

Contractors appear after storms offering 'free inspections' and claim to find extensive damage. They often promise to handle insurance claims but disappear after receiving payment or leave incomplete work.

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Upfront Payment Disappearance

Scammers demand large deposits (often 50% or more) for materials, then disappear with your money. They may provide fake receipts or purchase orders for materials that were never bought.

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Insurance Fraud Schemes

Contractors offer to 'handle everything' with your insurance, then inflate damage estimates or create false claims. This can lead to insurance fraud charges against you and policy cancellation.

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Shoddy Material Substitution

Contractors quote premium materials but install inferior products, pocketing the difference. The roof may look fine initially but fails prematurely.

How to Verify a Professional

1

Insurance

Always ask for proof of liability insurance and workers' compensation coverage. Request certificates directly from their insurance provider. This protects you if workers are injured on your property or if there's damage to your home during the project.

2

Licensing

In Georgia, roofing contractors must be licensed. Verify their license through the Georgia State Licensing Board for Residential and General Contractors. Ask for their license number and check it online. Legitimate professionals will provide this information willingly.

3

References

Ask for recent local references in Lithonia or nearby DeKalb County communities. Contact these references and ask about work quality, communication, and whether the project stayed on budget. Visit completed projects if possible to see the work firsthand.

Protection FAQs

What should I do if a roofer shows up uninvited after a storm?

Politely decline their offer and close the door. Never let strangers inspect your roof. Contact your insurance company directly if you suspect storm damage and get recommendations from them or trusted local sources.

How much should I pay upfront for a roofing project?

Reputable roofers typically require 10-20% for materials deposit. The rest should be paid according to a schedule tied to project milestones. Never pay the full amount before work begins.

What licensing do roofing contractors need in Lithonia, GA?

Georgia requires roofing contractors to hold a Residential Basic or General Contractor license. Verify their license through the Georgia State Licensing Board. Some municipalities may have additional requirements.

Should I let a contractor handle my insurance claim?

No. Always communicate directly with your insurance adjuster. While contractors can provide estimates and documentation, you should review and submit all claims yourself to avoid fraud allegations.

What questions should I ask before hiring a roofer?

Ask for: 1) Georgia contractor license number, 2) proof of insurance, 3) local references, 4) manufacturer certifications, 5) warranty details, 6) who will supervise the project, and 7) how they handle cleanup and disposal.

How can I verify a roofer's insurance is current?

Request certificates of insurance directly from their provider, not just copies from the contractor. Call the insurance company to verify coverage is current and includes both liability and workers' compensation.

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Licensed & insured professionals CALL NOW: 1-866-674-2070