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🛡️ Consumer Protection Guide

Avoid Roofing Scams in Lilburn

Roofing scams can cost Lilburn homeowners thousands and leave them with shoddy work or no work at all. After storms or during peak seasons, scam artists often target homeowners with high-pressure tactics and too-good-to-be-true offers. Protect your home and your wallet by learning the warning signs and verification steps that separate trustworthy professionals from scammers. This guide helps you spot red flags before you sign anything.

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Common Residential & Commercial Roofing Scams in Lilburn

Be aware of these tactic used by unlicensed operators

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Storm Chaser Scams

After storms, unlicensed contractors go door-to-door claiming they can help with insurance claims. They often offer to waive deductibles (which is illegal) or promise to handle everything with your insurance company.

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The Deposit Disappearance

Contractors demand large deposits (often 50% or more) for 'materials' then disappear or delay work indefinitely. Some may do minimal work to make it seem legitimate before vanishing.

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Insurance Fraud Schemes

Contractors offer to 'handle everything' with your insurance, then inflate damage estimates, create false damage, or submit claims for work never performed. This can lead to insurance fraud charges against you.

How to Verify a Professional

1

Insurance

Always ask for proof of both liability insurance and workers' compensation. Request certificates of insurance directly from their insurance company, not just copies they provide. This protects you if someone gets injured on your property or if there's property damage.

2

Licensing

In Georgia, roofing contractors must be licensed. Verify their license through the Georgia Secretary of State's Professional Licensing Boards Division. Ask for their license number and check it online. Gwinnett County may have additional local requirements.

3

References

Ask for 3-5 recent local references in Lilburn or nearby areas. Actually call these references and ask about work quality, timeliness, communication, and if they'd hire them again. Check online reviews across multiple platforms, not just their website testimonials.

Protection FAQs

What should I do if a roofer shows up unannounced after a storm?

Politely decline any immediate offers. Take their business card if they have one, but don't let them on your roof. Contact your insurance company first, then research licensed local contractors. Storm chasers often leave town once they've collected deposits.

Is it legal for roofers to waive my insurance deductible?

No, deductibles cannot legally be waived in Georgia. This is insurance fraud. Any contractor offering this is likely cutting corners elsewhere or planning to inflate the claim amount. Report such offers to your insurance company.

How much deposit should I pay a roofing contractor?

A reasonable deposit is typically 10-15% of the total project cost. Never pay 50% or more upfront. Reputable contractors have credit with suppliers and don't need large cash advances. Establish a payment schedule with final payment due only after satisfactory completion.

What roofing licenses are required in Lilburn, GA?

Georgia requires roofing contractors to hold a state license. Additionally, Gwinnett County may have local business license requirements. Always verify both state and local licensing. You can check state licenses through the Georgia Secretary of State's website.

Should I get multiple estimates for roofing work?

Yes, always get at least 3 detailed written estimates from different licensed contractors. Compare not just price, but materials, warranties, timelines, and scope of work. Be wary of estimates significantly lower than others - this often indicates inferior materials or hidden costs.

What if I've already paid a deposit and the contractor disappears?

Document everything - contracts, receipts, communications. File a police report with the Lilburn Police Department. Contact the Georgia Attorney General's Consumer Protection Division. If you paid by credit card, dispute the charge immediately. Consider small claims court for amounts under $15,000.

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Licensed & insured professionals CALL NOW: 1-866-674-2070