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🛡️ Consumer Protection Guide

Avoid Roofing Scams in New Market

Roofing scams hit hard in areas like New Market, especially after storms when scammers swarm. But you don't have to fall for it—arm yourself with knowledge to protect your home and wallet. Follow these straightforward tips like I'd tell my own family.

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Common Residential & Commercial Roofing Scams in New Market

Be aware of these tactic used by unlicensed operators

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Storm Chaser Scams

Out-of-town crews arrive after bad weather, offer 'free inspections,' exaggerate damage, take a big deposit, then disappear or do shoddy work.

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Bait-and-Switch Pricing

Quote a low price to get the job, then claim 'hidden damage' or 'material costs rose' to demand more money mid-project.

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Phantom Repairs

Take payment for a full roof replacement but only slap on cheap patches or old shingles, then vanish when questioned.

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Fake Warranties

Promise lifetime warranties but use subpar materials; warranty is worthless or company folds.

How to Verify a Professional

1

Insurance

Always request a certificate of insurance (COI) for general liability (at least $1M) and workers' compensation. Call the insurer listed on the COI to confirm it's current and covers the job scope—don't trust just the document.

2

Licensing

Alabama requires general contractors handling roofing jobs over $50,000 to hold a license from the Alabama Licensing Board for General Contractors (ALBGC). Ask for their license number and verify it directly on the ALBGC website or by calling (334) 242-4156. Confirm it's active and matches the business name.

3

References

Request contact info for at least 3 recent clients in New Market or Madison County. Call them to verify the work quality, if they paid as expected, and if they'd recommend the roofer.

Protection FAQs

Do all roofers need a license in Alabama?

General contractors for residential roofing jobs over $50,000 must be licensed by ALBGC. Smaller jobs may not, but always verify and prefer licensed pros for protection.

How can I tell if insurance is fake?

Get the COI and call the insurance company directly using their official contact info—not the roofer's word. Confirm coverage dates and limits.

Is it normal to pay upfront for roofing?

Small deposits (10-20%) are common, but never full payment or large sums before work starts. Use credit card or check for recourse.

What to do right after a storm in New Market?

Document damage with photos. Tarp if needed, but avoid hasty hires. Contact local licensed roofers for inspections after weather clears.

How do I check online reviews?

Look beyond company site—check Google, BBB, Angi. Focus on recent Madison County reviews and patterns, not just stars.

What questions should I ask a roofer?

'What's your license/insurance info?' 'Can I see references?' 'Will you pull permits?' 'What materials/warranty?' 'Payment schedule?' Good ones answer clearly.

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Don't take risks with your property. We connect you with pre-screened, licensed professionals in New Market.

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